Charlie

Team Leader - Butlins

I have been working for Butlins for 10 amazing years! In my role I am really lucky as I get to recruit and train new team members, so I get to build relationships with some incredible individuals and see them grow. I also lead a team who look after Social media, live chat and e-mail. Coaching is a big part of my role too so there is always plenty to do! I am also a Navigator which means I help to develop the culture within our team that makes us so successful. I started as a Customer Care Advisor for Warner and then came to Butlins as Team Leader- over 10 years I have learnt so many different skills which have bought me to where I am now. What I love most about my role is my team, our guests and knowing that the experience that we offer creates such precious lifetime memories. To anyone thinking of joining our business I would say - go for it! Everyone here is so welcoming and determined to help everyone get the best from their time with us so there is always support there for you. Check out our website too, there is so much more to Butlins than most people imagine, it’s a brand to be very proud of. I am able to make a difference! I feel valued and I know that there is always something exciting just around the corner.