• Administration & Facilities

    We look after everyone’s wellbeing at the Support Centre from ensuring that we have an efficient and smoothly running working environment to ensuring our guests get a warm and friendly welcome and leave us with a great impression of Bourne Leisure. It is also a very fast paced and busy place to work and so to have team members who can help us stay planned, organised and on track is a must.

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  • Human Resources & Payroll

    We are here to support, guide and advise managers and team members within the Support Centre and from the operation on all aspects of people management and development. The function acts as a business support with a variety of Human Resources aspects to ensure that our team are motivated and engaged to do a great job, which in turn will have a positive impact on our guest experience. Our Payroll team provide the most important area of support delivering our teams pay on time every time.

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  • Information Technology

    Our IT department supports the business with all aspects of IT management, from the ongoing support of our hardware and software, utilising and maximising new technology for the benefit of our team and guests and also offering internal support, guidance and project management of key initiatives across the business.

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  • Sales & Marketing

    This function covers a number of really critical areas for us from holiday home tele sales to holiday sales, working with our own internal team members’, aswell as third parties who help us attract and promote our businesses to a high number of customers. These departments also cover our marketing and PR functions who ensure we that our commercial brands and names are ever present on and offline.

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  • Studio

    We have a very creative bunch of people who deliver exciting designs used to represent our brands internally and externally through marketing and promotional material on and offline. Maintaining our well known and hugely successful brand image through our materials is really important to us to support our proposition of us offering holidays to 1 in 4 of the UK’s population.

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  • Finance

    Finance departments are critical for the efficient running of any business, and this is certainly the case at Bourne Leisure. Our finance teams are responsible for the ongoing support of the operation from the management of accounts to providing the business with accurate financial reporting. Budget management and cash control is imperative to the overall continued success of the business.

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  • Health and Safety

    Hundreds and thousands of guests venture onto our sites every year and so ensuring a safe and secure environment for them as well as our team members is really important to us. It is critical that we have robust and legally compliant policies in place and due diligence throughout our 3 brands exists through our operating practices.

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  • Purchasing & Commercial

    We are a large organisation offering a huge variety of products and services; therefore it is important that we use our size and scale to ensure we get the very best products and prices for our guests through effective procurement and supplier management. These departments also focus very much on ensuring that we manage the availability of our holidays and breaks and have robust pricing structures and strategies in place.

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  • Guest Services & Contact Centres

    Offering our guests the very best experiences and service when they contact us in any of our 3 brands is critical, whether they are Haven owners, Butlins holiday makers or Warner Leisure customers on a short break. This means that we have team members to help, support and guide our guests based on their needs before or after their time with this. In order to maintain fantastic guest relations it is essential we have supportive team on hand to help.

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