Keystone Computer Group 2009

Job Reference Number

HO/SpecialistSales/SlsMgr

Job Title

Sales Manager, Specialist Sales

Purpose of Role

PURPOSE OF ROLE

To drive business levels within (specifically but not solely to) the events business of Haven, whilst ensuring continued excellent relationships of key accounts and the achievement of set sales budgets, through excellent communication with both internal and external customers.

RESPONSIBILITIES

1. To negotiate annual contracts with existing accounts and ensure their continued fit within the business. Contract negotiation will comprise of both product and payment details as appropriate to the individual account.

2. To develop and convert new enquiries to sales to ensure alongside existing accounts specific budget targets are met and exceeded

3. To proactively search for and convert a minimum number of new sales through outbounding and lead generation to support target levels.

4. To deliver checked, signed contracts and ensure that the details are transferred onto the Specialist Sales Contract Management system to ensure effective and efficient account management.

5. To ensure continued development and improvement of existing client relationships thus improving repeat business and customer retention.

6. To monitor the ongoing relationship with the account through regular structured communication and performance reviews with the organiser

7. To ensure that administration support are provided with timely accurate information to assist them in their responsibility of ensuring that all contracts, quotes and reservations are correctly keyed onto the system, thereby assisting the Parks to fulfil contractual requirements and requests.

8. To liaise with Park General Managers, Holiday Sales Managers and Complex team members as required to ensure they are aware of all contractual requirements of accounts and assist with arrival information to ensure first class customer service. They coordinate event logistics, proactively communicate event information, and set clear expectations for event delivery

9. Together with the administration team ensure that the annual events diary is managed.

10. delivery of service standards, before, during and after all events Required Experience

11. To undergo regular product training to guarantee that product knowledge is first class to enable assistance at Holiday Fairs, Account Educationals, park visits etc.

12. To assist in the overall budgeting process of the Department and monitor spend as appropriate.

13. To provide support to fellow team members as and when required and to assist as and when necessary if other areas in the department require assistance.

14. To prepare and communicate to line manager detailed event reports, including sales data worksheets and projections on a regular basis
 

 

Requirements

The ideal candidate must have excellent interpersonal and organisational skills. They will be a high-energy and creative individual, who possesses excellent customer service and sales skills.

1. Experience of an account management role and new business development, with a proven record.

2. A numerate, highly organised individual with meticulous attention to detail, the ability to problem solve, prioritise and multi-task. Excellent negotiation and interpersonal skills are demanded in dealing with both external and internal stakeholders.

3. Experience of using Office applications is required and previous use of Travel reservations systems is preferred.

4. Outgoing and enthusiastic with a strong team ethic, the ability to work under pressure, achieve tight deadlines while maintaining a desire to have fun.

5. Although based at Head Office, the role will require time travelling nationally so a flexible approach to work location is a pre-requisite.
 

Contact Information

To apply, please click the link below to complete an online application form.

Alternatively, please email your CV to tom.delves@bourne-leisure.co.uk

Closing date: 16th August 2010

Full Time:

Yes

Closing Date:

16/08/2010

Salary:

Discussed at interview

Application Details:

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